At Mikhaeltov, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
1. Information We Collect
When you use our services, we may collect the following types of information:
1.1 Personal Information
We collect personal details that you provide voluntarily, such as:
- Full Name
- Phone Number
- Email Address
- Billing and Shipping Address (if applicable)
- Payment Information (processed securely through third-party providers)
1.2 Non-Personal Information
We may also collect technical and behavioral data, including:
- IP Address
- Browser Type and Version
- Device Information (mobile, desktop, operating system)
- Cookies and Tracking Data (see Section 5 for more details)
2. How We Use Your Information
We use the collected data to:
- Provide and improve our shoe repair and restoration services.
- Process payments and transactions securely.
- Respond to inquiries, requests, and customer support issues.
- Send promotional offers, newsletters, or updates (only with your consent).
- Ensure the security of our website and prevent fraud.
- Analyze website traffic and improve user experience.
We do not sell or share your personal information with third parties for marketing purposes.
3. Data Storage and Security
We take strict security measures to protect your data:
- Encrypted storage of sensitive information.
- Secure servers with firewall protection.
- Regular monitoring to prevent unauthorized access.
- Limited access to personal data, restricted to authorized personnel only.
However, while we strive to protect your information, no method of transmission over the internet is 100% secure.
4. Sharing Your Information
We only share your data in the following cases:
✅ With Payment Processors: To securely process transactions.
✅ With Delivery Partners: If shipping services are required for orders.
✅ Legal Compliance: If required by law, court orders, or government requests.
We do not share your information with advertisers or external marketing companies.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These cookies help us:
🍪 Remember your preferences (e.g., language selection).
📊 Analyze website traffic for improvements.
🔒 Ensure website security and fraud prevention.
You can disable cookies in your browser settings, but some website features may not function properly.
6. Your Rights and Choices
You have the right to:
- Access your data – Request a copy of the personal information we store.
- Correct your data – Update or modify inaccurate details.
- Delete your data – Request the removal of your information, subject to legal obligations.
- Withdraw consent – Unsubscribe from promotional communications anytime.
To exercise these rights, contact us at [email protected].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
📧 Email: [email protected]
📞 Phone: +380967687668
📍 Address: bud. 10 vul. Franka Ivana, 88000 Uzhhorod
By using our services, you agree to this Privacy Policy.
